Return Policy

How do I return something purchased online?

All returns must be processed in-person at B&B Pet Stop

Items (excluding livestock) may be returned within 90 days of purchase

You must present a valid photo ID
Items must be new, unused, and in original packaging
Seasonal and clearance items will not be accepted
With receipt: Refund in form of original method of payment
Without receipt: Items may be exchanged or receive a STORE CREDIT valued at the last promotional price of the item.
Defective items under manufacturer’s warranty may be exchanged (with receipt) at any time during the warranty period.